If you have a WordPress website running on a server and you need to move it to another server managed by Moss, in this article we tell you how 😀

We assume the following names, passwords and IP addresses. Don't forget to use the ones that correspond to your case instead.

  • The site to move is mysite.com 
  • mysite.com is currently hosted on server src 
  • src  has IP address 
  • WordPress database is called db, database user is db_user and the corresponding password is db_pass 
  • dst is the destination server for mysite.com and has IP address 
  • dev is the user that will run mysite.com on server dst 

Note: We'll use scp to copy files your local machine to the new server. If you're used to working with an FTP/SFTP client, you may use it instead (remember that Moss will set up your new server and therefore you can upload files using SFTP but not FTP, due to security reasons).

Decrease the lifetime of DNS records

DNS records have a lifetime (TTL = Time To Live) that determines for how long a name resolution may be cached. To accelerate the migration process, we recommend that you decrease the TTL of the record that resolves mysite.com to address to the minimum allowed by your DNS provider. In this way, your users will access your site on the new server sooner when you update mysite.com to point to IP address

In the figure below you can see how to update the TTL in Cloudflare. Any other DNS provider will provide you with a similar panel where you'll be able to set the TTL. Just use the minimum value that your provider allows.

Once you apply the change, you should wait for as long as the previous TTL before going on. In this way you can be sure that previous cache entries with the old TTL expire and the new TTL is the one being used.

Create a backup of your current website

Now we need to get a copy of the files and database of your current WordPress site. There are many ways to achieve this, but in this article we'll take advantage of a well-known WordPress plugin: Duplicator (note that we don't have any affiliation with such plugin).

  • Log into your current WordPress site
  • Install and activate Duplicator 
  • Head to the 'Packages' section and click 'Create New'
  • Set up your new package (default values are usually ok)
  • Let Duplicator scan your website. Click 'Build' when the process is done.
  • Download the installer and the archive

You'll get two files on your local computer: installer.php and a zipped file. Later on you'll upload these files on your new server to start the migration process.

Create your new server

If you haven't done it yet, log into Moss and create the new server.

To do this you need to be the admin of your organization. If you're a developer, tell your admin to add the server to a workspace where you belong.

Create your website on the new server

Log into Moss and create your WordPress site. Don't check the Install WordPress box, since we'll restore your previous WordPress installation on this server.

  • The root domain must be mysite.com 
  • Choose 'MySQL' as the database engine, db as the database name, db_user as the database user, and db_pass as the password
  • Fill out the remainder of the form according to your needs

Restore your website on the new server

Now we'll deploy Duplicator's installer and archive on the new server.

From your local machine, copy both files onto the root dir of your WordPress site:

scp \
  installer.php \
  20180107_mysite_com_ede7ec8524ff009237651801071843_archive.zip \

In order to actually restore your website, you have to run Duplicator's installer from your browser and complete the steps you'll find there. However, mysite.com keeps pointing to your old web server, so we have to trick your browser to visit your new server.

We'll make mysite.com resolve to the IP address of the new server ( in your local machine. To achieve this you must add the following line to your hosts file: mysite.com

Such file is /etc/hosts on Linux and Mac OS X, and c:\Windows\System32\Drivers\etc\hosts on Windows. This article from Rackspace explains this file in greater detail.

Once you've saved the file, open your favorite browser and visit http://mysite.com/installer.php.

In case you chose the Let's Encrypt certificate option when you created your site with Moss, your browser will warn you that the certificate isn't valid. This is expected, since DNS records keep pointing to your old server and Let's Encrypt cannot validate the authenticity of the certificate request. Just ignore the warning and complete the restoration wizard.

  • Check deployment is ok and click 'Next'
  • Check database connection info is ok, click 'Test Database', and click 'Next' if everything's ok
  • Check website data is ok and click 'Next'
  • Log into your WordPress installation on your new server and check everything's ok
  • Finally, remove Duplicator's installation files by clicking the corresponding link

Test your website thoroughly to guarantee that it's running as expected. Once you're satisfied, delete the line you added to your hosts file and let's put you website live by updating the DNS 🤗 

Update your DNS records

Finally, update the records in your DNS provider so that mysite.com resolves to the IP address of your new server

In the figure below you can see how to update a type A record in Cloudflare. Any other DNS provider will provide you with a similar panel where you'll be able to change your records.

Now just wait for old DNS cache entries to expire (2 minutes in this example) and your WordPress site will be available to all your users from the new server managed by Moss. Congrats! 👍

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